Frequently Asked Questions
Orders, Shipping & Returns
Orders ship from our warehouse in 1-3 business days. Once an order ships, carriers will usually deliver the order in 2-7 business days.
Please notice that during high volume promotions like Black Friday/Cyber Monday, it may take longer for you to receive your order.
Partake cannot guarantee shipping times and cannot cancel a shipment once it’s in transit. If a product is in transit and is taking longer than expected, we will not issue a refund in the event the product arrives later than expected.
Once your order has been shipped, you will receive an email with your shipping confirmation including your tracking number and a link where you can track your order.
If you accidentally entered the wrong shipping address, please notify our team immediately via email at firstname.lastname@example.org.
Please note, once an order is placed there's a very small amount of time in which we are able to make any order changes.
Not to worry! When multiple products are ordered, they will likely shipped in multiple packages. If you more than 7 days have passed since you’ve received the first package, please email email@example.com.
You may cancel an order for a full refund as long as your order has not shipped. All in stock orders do ship out within 1-3 business day.
To cancel your order, please email firstname.lastname@example.org. If your order has already shipped, we are unable to cancel your order.
We charge a flat fee of $4.99 for orders of $50 or less. Shipping is free for orders $50+ (i.e. excluding AK, HI). Additional tax may be added depending on the tax policies of your state/province.
Due to the high volume of orders and limited quantities available, we are unable to make changes to any orders once the order is placed.
If your order/item is damaged during shipping, please take a photo of the damaged good(s), provide your email address used to place the order and order number within 72 hours of receiving your order and send this information to email@example.com. We'll work with you to make things right.
If your order was returned to the sender for any reason, please email pur customer service team at firstname.lastname@example.org and we'll process a replacement or refund right away.
Our goal is that all our customers are satisfied with their orders. If items are damaged or do not meet your expectations, please take a picture and email us at email@example.com, and we will work with you.
We accept Visa, Mastercard, American Express, Shop Pay, Apple Pay & Google Pay.
Prices shown on product pages do not include tax or shipping fees. Tax is calculated at checkout based on your shipping address and relevant tax rules.
If your credit or debit card is not working during checkout, please verify that the following is correct:
- Credit or debit card number
- Expiration date
- CVV/card security code
- Cardholder name
- Billing address
- Sufficient funds or credit available
If you still are having issues, the best option is to reach out to your financial institution/bank directly or to use an alternate card or form of payment.
The beers currently available for subscription include: Pale, IPA, Blonde, Red, Dark and Peach.
Please note, we only offer subscriptions on 24-packs.
To set up your subscription, you'll just add the products you'd like to your cart by selecting the Subscribe & Save option on the product page.
For example, if you'd like to subscribe to automatically receive our Pale Ale, you'd head to this page and select the Subscribe & Save option to add to your cart.
To learn more about our subscriptions, click here.
Additional coupon codes are valid on the first subscription order only.
Yes. To change the shipment frequency, please log in to your account.
If this is your first time logging in, please create a new account using your subscription order email.
Subscribers can pause, swap, skip or remove products at any time from within their account portal.
If it's the first time you're logging in to your account, please create a new account using your subscription order email.
Of course! There's no commitment here. Skip or cancel your subscription at any time before your next order date.
You can cancel your subscription at any time from within your account portal.
You can also reach out to firstname.lastname@example.org and we can cancel your membership for you.
Partake beers are currently brewed in Toronto, Canada with plans to start production in western Canada and the United States.
All Partake Brews have a best before date of 1 year after packaging. You can find the best before date on the bottom of each can.
All Partake beers contain 0.3% alcohol by volume. Any beverage that contains 0.5% alcohol or less are considered to be non-alcoholic. For example, this type of alcohol content is similar to what’s found in kombucha, or even orange juice, due to the slight level of fermentation that occurs in these beverages.
Unfortunately, we do not sell our beers directly from the brewery.
Water, barley, hops and yeast. Stout is brewed with oats in addition to those ingredients. Please check product page for the specific ingredient list of each product.
The low caloric content of our beers is a result of our proprietary brewing method. Unfortunately, we’re unable to give away our secret recipe!
All of our beers contain barley, and therefore cannot be classified as gluten free. However, they are gluten friendly, with our Blonde Ale and Stout containing less than 20ppm (parts per million) gluten, and the Pale Ale and IPA containing less than 5 ppm gluten. We’re happy to provide this information so that each individual can make a decision, based on their individual tolerance.
Our beer contains very low amounts of carbs and calories per can:
- Pale: 0 carbs / 10 calories
- IPA: 2 carbs / 10 calories
- Blonde: 2 carbs / 15 calories
- Peach Gose: 2 carbs / 15 calories
- Red: 3 carbs / 25 calories
- Stout: 8 carbs / 30 calories
Yes, all our beers are vegan!
Partake is offered in a number of restaurants. For more information on how include it in your offerings, please contact email@example.com
Partake is offered in a number of retail stores. For more information on how to include it in your offerings, please contact firstname.lastname@example.org
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