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Frequently Asked Questions

Where is Partake Brewed?

Partake beers are currently brewed in Canada with plans to start production in the United States soon.

 

How are your beers so low in calories?

We know this is awesome but we can’t give away the secret recipe 😉

 

When is your ________ beer going to be available?

We are working on bringing new products to market as soon as we can. Please subscribe to our newsletter for updates.

Where do you ship to?

We ship right across Canada and the United States.

What are your shipping costs?

Our products include the cost of shipping.

Do you have a retail store location?

We partner with many retailers. Please see the Where To Buy section of the website.

Do I have to pay sales tax?

Yes.

What are my payment choices?

Your payment choices are Visa, Mastercard, American Express or PayPal.

I need a copy of my receipt/invoice.

Click the “My Account / Order Status” link at the top right hand side of our site to print invoices.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged when you place your order and prior to the shipment of your products.

How do I create an account?

1) Click the “My Account / Order Status” link at the top right side of our site.

2) Enter your email address.

3) Select “I am a new customer”.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

How do I edit my account information?

Click the “My Account / Order Status” link at the top right hand side of our site to edit your account information.

I forgot my password.

Click the “My Account / Order Status” link at the top right hand side of our site. Under the login box you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.

Privacy Policy

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

Security

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

How do I track my order?

Click the “My Account / Order Status” link at the top right hand side of our site to track your order.

How do I cancel an order?

Click the “My Account / Order Status” link at the top right hand side of our site to view orders you have placed. Then click the “Change quantities / cancel orders” link to find your order.

My order never arrived or an item is missing from my shipment.

Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact info@premiumnearbeer.com for assistance.

How do I contact you?

Please contact us at:  orders@drinkpartake.com