Frequently Asked Questions
General
Where is Partake brewed?
Partake beers are currently brewed in Toronto, Canada with plans to start production in western Canada and the United States.
Can I pick up from your brewery?
Unfortunately, we do not sell our beers directly from the brewery.
What is the shelf life of Partake Brews?
All Partake Brews have a best before date of 1 year after packaging. You can find the best before date on the bottom of each can.
Do your beers contain any alcohol?
All Partake brews contain 0.3% alcohol by volume. Any beverage that contains 0.5% alcohol or less are considered to be non-alcoholic. For example, this type of alcohol content is similar to what’s found in kombucha, or even orange juice, due to the slight level of fermentation that occurs in these beverages.
Are your beers safe for pregnancy and/or breastfeeding?
Although all Partake brews are non-alcoholic, we recommend consulting with your health care practitioner prior to making any dietary additions and/or changes.
How can I stay informed with regards to your latest beer releases?
The best way to stay informed about all things Partake would be to subscribe to our newsletter where we send out communication regarding new styles, retailers and much more!
Payment
How can I pay for my online order?
Your payment choices are Visa, Mastercard, American Express or PayPal.
Do I have to pay sales tax?
Yes
How do I get a copy of my receipt/invoice?
Click the “My Account / Order Status” link at the top right hand side of our website to print invoices.
I am expecting a credit to be applied to my Partake account. When will that appear?
Credits usually take 7–10 business days from the time that they are issued.
When will my credit card be charged?
Your credit card will be charged as soon as you submit your order.
How do I create an account?
- Click the “Account” icon at the top right hand side of our website
- Click on the "Create Account" button. Fill out the required information and hit "Create"
- Then simply follow the prompts to complete the account setup. Your information will be kept private in accordance with our privacy policy.
How do I edit my account information?
Click the “Account” icon at the top right hand side of our website, log in, and then go ahead and edit your account information.
I forgot my password?
Click the “Account” icon at the top right hand side of our website. Under the login box you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.
How do I track my order?
Click the “Account” icon at the top right hand side of our website and log in to track your order.
How do I cancel an order?
Click the “Account” icon at the top right hand side of our website and log in to view your orders. Then click the “Change quantities / cancel orders” link to find your order. Please make sure to cancel your order within 4 hours of placing it so it does not ship out.
My order never arrived or an item is missing from my shipment?
If multiple products are ordered, they are shipped in separate packages that sometimes arrive on different days. If your order doesn’t arrive within 20 days of your purchase, please contact us at customerexperience@drinkpartake.com
Subscriptions
What is the advantage to having a Subscription?
By signing up for a subscription, you will recieve 7% off your order. The advantage to a subscription is setting up a recurring order, that will be automatically processed over a chosen period of time. For example, having a subscription that renews every 30 days means that you will receive a predetermined order every month, without having to reorder each time.
What is the minimum commitment in order to receive the subscription discount?
Subscriptions are required to have orders that recur at least once every 90 days. There is no long term commitment to a subscription, as you can cancel it at any time.
Can I use an additional coupon code for my subscription?
No, unfortunately coupon codes cannot be combined with other discounts.
Businesses
I work with a restaurant interested in carrying Partake. How do I order from you?
Partake is offered in a number of restaurants. For more information on how include it in your offerings, please contact customerexperience@drinkpartake.com
I work with a retail store interested in carrying Partake. How do I order from you?
Partake is offered in a number of retail stores. For more information on how to include it in your offerings, please contact customerexperience@drinkpartake.com
Do you carry kegs?
Unfortunately we no longer carry kegs. Our brews are currently only available in 355 mL (12 fl oz) cans.
Nutritional info
What are the ingredients?
Water, barley, hops and yeast.
StoutDark is brewed with oats in addition to those ingredients.
How are your beers so low in calories?
The low caloric content of our beers is a result of our proprietary brewing method. Unfortunately, we’re unable to give away our secret recipe!
Do your beers contain gluten?
All of our beers contain barley, and therefore cannot be classified as gluten free. However, they are gluten friendly, with our Blonde Ale and StoutDark containing less than 20ppm (parts per million) gluten, and the Pale Ale and IPA containing less than 5 ppm gluten. We’re happy to provide this information so that each individual can make a decision, based on their individual tolerance, on whether or not to Partake.
Do your beers contain carbohydrates?
Our beer contains very low amounts of carbs and calories per can:
- Pale: 0 carbs / 10 calories
- IPA: 2 carbs / 10 calories
- Blonde: 2 carbs / 15 calories
- Peach Gose: 2 carbs / 15 calories
- Red: 3 carbs / 25 calories
- StoutDark: 8 carbs / 30 calories
Are your beers vegan?
Yes, our beers are vegan!
Which states/provinces can I find Partake in?
We currently have distribution throughout the US and Canada. Use our store locator to find the location nearest you.
Shipping and returns
See our shipping and returns for more information.
Privacy policy
See our privacy policy for more information.
Terms and conditions
See our full terms and conditions for more information.
How do I contact Partake?
For any other questions, please contact us at customerexperience@drinkpartake.com